Reviews
Laura Nolan
They sold me a trip on dates they didn’t have available. I had paid in full for the original dates, but they have only carried over 30% of the payment I made – 70% of it, over 2000 euros, has disappeared into thin air. Multiple calls to them has not yet resolved it. Not the sort of stress you need around your holidays. Update: after this review was posted they seem to have finally sorted out the payment issue.
Thank you for your review, and we sincerely apologize for the inconvenience you experienced with your booking. As we mentioned in our email, the confusion arose due to our transition to a new booking system at the time of your reservation. This situation is not reflective of our standard practices, and we regret any stress it caused during your holiday planning. We appreciate your patience and are glad the payment issue has now been resolved. Kind regards, Boat Bike Tours
Jules
We really loved cycling in the Netherlands and Belgium. The barge was very comfortable and the food was 5+ stars. The staff did an incredible job taking care of us. We were disappointed in the bike riding. We expected to have route options each day, but the guides only offered one route. The cycling was less than we expected and much slower. There were a lot of coffee breaks and time we felt was wasted that we could have been cycling.
Thank you for your wonderful review! We're thrilled that you enjoyed your tour and value your honest feedback. We'll be sure to pass it along and look forward to welcoming you on board again! Best regards, Boat Bike Tours
Maureen mclafferty
The trip was excellent. The young chef did an amazing job with our dinners. The guides were informative, fun. and energetic. The entire experience was wonderful. A fantastic route through these wonderful little villages and towns. For me, it is the best way to experience Europe!!
We are happy to hear that you had a wonderful experience with us! Thanks for sharing your positive feedback! That sounds like you had a great time and we would be happy to welcome you on board again! Best regards, Boat Bike Tours
Marilyn Goulding
The boat was five star, new and modern and comfortable. The chef was outstanding. (Manigfique IV) Our guides were friendly, helpful and knowledgeable. We had added nightly digestive walks with guided talks in the towns in which we were docked. We will definitely do another of these trips. Loved it!
Thank you very much for your kind review. We are happy to hear that you have enjoyed your stay with us and we would be happy to welcome you on board again! Best regards, Boat Bike Tours
Terry Walker
Great bikes, great boat, great staff. Awesome holiday.
Thank you for your great review we are happy to hear that you have enjoyed your tour. Best regards, Boat Bike Tours.
Corien Malloy
This boat and bike trip was amazing! The food was fantastic, the tour guides and bikes rides were the best and the cleanliness of the boat was great! I wouldn’t change a thing… thanks so much!
Thank you for your kind review! We're delighted to hear that you enjoyed your tour and appreciated our staff. We hope to welcome you aboard again in the future! Best regards, Boat Bike Tours
Wally
Best trip ever
We are happy to hear that you had a wonderful experience with us! Thanks for sharing your positive feedback! Best regards, Boat Bike Tours
Lynda forbes
Pleasant, helpful staff. Loved the countryside and bike paths. The meals were lovely but too designer and not enough food, for some. It was Hot and they couldn’t turn on air. Hot tub was out of commission for the week.
Thank you for your feedback! We're glad you enjoyed our friendly staff, the countryside, and the bike paths. We're sorry the meals were not filling enough for some, and that it was hot without air conditioning. We apologize for the hot tub being out of order and are working to fix these issues. We hope to welcome you again soon for an even better experience.
Katherine
One of the best trips I e ever been on! The staff was great, the boat was perfect, and the activities were fun. Saw so much and learned a lot. Your company has the perfect formula for a wonderful and memorable vacation. I will definitely be going on another one of your tours and sharing my experience with my friends. Thanks for a great week!
Dear Katherine, Thank you very much for your nice review! We are glad to hear that your trip with us was one of the best you have ever been on. We are delighted to know that our staff, boat, and activities all contributed to making your experience perfect. We can't wait to welcome you back on board for another incredible adventure! Best regards, Boat Bike Tours
Linda
This was an amazing trip. The crew were professional and knowledgeable – Captain Chris, Alexis, Ruby Ann and Harm. Chef Andreas not only created amazing gourmet meals, but his presentation was so artistic. The breakfast and lunch buffets had more than enough variety. The cabins were comfie and clean. Our tour guides Corrie and Arnold were experienced, knew their routes and facts, and had great senses of humour. I would do another tour with these two any time. I can’t say enough about Boat Bike Tours. Our group of 19 gals from Canada loved the whole experience. Thank you!
Dear Linda, Thank you for the nice review! We're incredibly proud of the crew, and we'll be sure to pass along your kind words to Captain Chris, Alexis, Ruby Ann, Harm,Chef Andreas, guides Corrie and Arnold. It's fantastic to know that their professionalism, knowledge, and artistic presentation of gourmet meals left such a positive impression on you. We can't wait to welcome you back on board for another unforgettable adventure! Best regards, Boat Bike Tours
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