Reviews

Overall, the trip was successful. The guides were helpful and knowledgeable. Very interesting and diverse trip. Saw a real variety of rural to city life. Fantastic bike trails. The ride with GPS app works very well. It would be nice to have water bottle holders on the bike frames. Some members of our group came down with a stomach virus and we feel the manager on the boat should have addressed it. The manager could have been more helpful and involved.

The biking was great although the bikes could use an update. Food was good. Rooms were small but ok.

Overall it was a good experience. Some of the bikes could use some maintenance.

We paid to have a boat and bike experience but many of the bikes were in terrible condition and we cd never enjoy the nights because they shut us out of everything on the boat whenever they felt like it. I don’t know why we weren’t allowed to sit in the lounge and play cards and enjoy others company if we wanted to stay up later. You know the rooms aren’t big enough to have extra people in them and it rained quite often so we couldn’t sit upstairs. Maybe there should have been more crew so the paying customers wouldn’t have been disrupted by the crews sleep schedule and someone could have worked a night shift. The best thing I can say about the tours is the bike guides. They were excellent. The food was good but a little more salads would have been nice. Also, you should know your crowd. The people who book. We requested lots of ice for drinks, for on the boat, and that was not taken care of. We had to purchase our own ice and still the crew had a hard time making there own ice and it was asked of them, before we sailed, that we would need lots of ice. (Canadian people like their drinks very cold.)

The Captain, Crew and Tour Guides (Andre & Arendina) were all great. We thoroughly enjoyed the staff. The breakfast and lunch offerings were good but far too similar day after day. Adding a few more choices for both would be an enhancement. The evening meals were very good and the changes within the evening menus were a nice treat. The chef should be complimented. It may seem like a minor detail but there is not enough ice supplied to meet the demand. This is our 2nd Bike & Barge tour with you and in both cases, not enough ice for the drinks. We had approximately 40 Canadians on this ship (all friends) who love ice in their drinks and the ship could not accommodate our needs. Lastly and this is our big complaint. I had an E-bike that was fairly good. My wife switched to an E-bike after a couple of days. We should have saved our money. There was no E in that bike once you got over 15 km/hour. After the first day, there were no other E-Bikes available so we kept the one she rented. I switched with my wife because she could hardly peddle the E-bike we rented for her. Many others had problems with their E-bikes as well. Batteries dying half way through the route, not much E- juice in the bikes etc. So in closing, we had a great time but it’s time for some upgrades on your bicycles as that is half the time we spend on your cruises. Thanks & Sincerely, Brad Boyd Hi Romy. Yes I paid Andre $100 Euros so if that could be refunded, i would be very grateful. Thanks Brad Boyd

The trip was excellent although the ebikes were somewhat troublesome as many batteries did not last long enough to get riders through the day which was a problem to those who needed them. Food on board was good and the crew was very good. They did a very good job taking care of the guests especially the ones who were hurt during the rides, also some guests were sick and the crew showed genuine care towards the sick ones and did their best to do what they could. A general consensus among the guests was that a better selection could have been made for the breakfast food as the selection seemed to be limited to only three main breads and only one two slice toaster to serve 44 people and only one hour to work with. Coffee line ups were long as only one cup at a time could be made and often times in a small area people huddled there bumping into each other spilling food and coffee as they waited their turn to use the machine. We suggested the crew could make coffee in pots ahead of time to control the area as coffee is popular first thing in the morning. All together though we had a great trip with many memories to share and we thanked our tour guides for a job well done. This is as honest as we can put it and hopefully all can learn how to make things better not just for the crew who worked hard but also for the riders and we know some are just impatient. Thank you to the captain Volter who was amazing and a very friendly person. Thanks to all from the Timmers group from Canada.

The boat and biking part was great The equipment supplied,especially the ebIke’s were sub par with lots of issues and dead batteries or batteries not being fully charged. Wait staff also need to learn quite a bit about customer service as 3 out of the 4 servers/bartenders were the worst we have ever experienced in 20 years or travelling.

Good tour leaders, barge and accommodations were fine, food was okay, not great

The itinerary, the routes, and the timing were all great. The crew was excellent, efficient, friendly and accommodating. Ingrid and Andre our tour guides, were as different as can be. Andre friendly, easy going and funny and Ingrid more business like, very organized and with a wealth of information for every tour she leads. The food was excellent. The Fluvius has had some very nice reno’s done but does show its age Our upper twin room was small, clean and tired and in need of a reno – like the double upper rooms had 4-5 yrs ago – bathroom and a window that opened. The air conditioning was challenged on hot and humid days. Overall we really quite enjoyed ourselves, and were very happy we’d gone.

We had a great time on the Amsterdam to Bruge tour. Loved all the staff, especially Matej and Ashley. From the time we stepped on the barge, they were friendly & welcoming. Our tour director Hugo was great. A wealth of knowledge. His passion for life shows. Loved all the meals, except maybe the duck, but everyone else seemed to love it. Loved the variety of meals. Prices for wine & beer were acceptable. We will definitely look into doing another bike & barge. The staff should have summer uniforms. Even the captain. Long sleeve white shirts are not necessary, and long pants are way too hot when we had the temperatures we had.