Diane Resch
The quality of the bikes could be better. Bikes should have water bottle cages. The amount of time spent at stops while on the tour should be reduced, especially if there is nothing to see. A list of participants and countries should be given to everyone. The routing was very good and enjoyed the stop at the cheese factory and the castle.
Hi Diane, Thank you for your feedback on the bike tour. We apologize for any inconvenience caused by the quality of the bikes. We'll take your comment into account for future improvements. Regarding water bottle cages, we understand the importance and will explore adding them to our bikes to enhance convenience. We're glad you enjoyed the routing and the visit to the cheese factory and castle. Your positive feedback is appreciated. Thank you for your review. We'll use your feedback to enhance our services and hope to welcome you back for an improved bike tour.
James Adelman
Wi-Fi didn’t work Guide did not know how to use GPS Unfriendly assistant to chef Guide was unprepared for flat tire issues
Thank you for your review and for bringing this to our attention. I am very sorry to hear about your less than satisfactory experience on this trip and hope you will accept our sincere apologies. Best Romy
Sandy
The crew was wonderful! The boat was comfortable. I loved my Trek e-bike! Dinners were great. Lunch makings were a bit limited. Our guide, Wieger, was fun and very knowledgeable. I’m short, and the mirror in the bathroom was too high for me to see in (very minor problem). It was a fun and enjoyable experience! Thank you!
Hi Sandy, Thank you for the nice review about our tour. We are delighted that our guide Wieger made your trip enjoyable! We hope to see you again in the near future. Best, Romy
Gloria Tierney
It was wonderful. The pilot and entire crew were exceptional. The trip not only met my expectations, it exceeded them
Hi Gloria, Thank you for such a lovely review. It has been a pleasure to have you on board and we hope to see you again soon. Best, Romy
Jock McKenzie
The overall cycling route was very good although somewhat too close to traffic lanes at times . The guide, Wieger , was excellent both knowledgeable and very safety conscious. The towns we visited were mostly very historical and picturesque. Berthus, Janne, Christina who owned and ran the boat and catering were outstanding. Nothing was too much trouble and the catering was very good. The cabins are small and fan was needed to keep cool. We had an excellent mix of clients other than our party. Overall I would rate highly.
Hi Jock, We are incredibly grateful that you took the time out to share your feedback with us. It means a lot to our entire team That you rated our trip so positively. We look forward to welcoming you back again soon. Best, Romy
Dennis Gold Coast
The Flora is great barge with adequately sized cabins and excellent ensuites. Meals were well presented and varied. There was strong bias towards vegetable content which meat lovers may have trouble with. On board bar was well stocked and much appreciated. Cycle route was easily followed and daily distances were within reach of anyone who could ride a cycle. Overall the Flora’s new owners have a great product and their willingness to interact with guests is sure to see many guests return in the future.
Hi Dennis, We’re so happy that you are pleased with your experience on board of the Magnifique IV. We strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. Best, Romy
Charles Rodger
I liked pretty much everything about our trip down the Moselle and Saar Rivers in the Flora. The itinerary was very good, with well thought out routes and stops. The size of the boat was almost perfect, and the small passenger load made for a very intimate bike tour. We even made a few new friends along the way. The crew of the Fluvius were very attentive to our needs, and the bikes were in very good condition. While the cycling distances were perfect most days, some days I longed for a bit longer route. Unfortunately, when cycling in a river valley, with hills on either side, I realize this is not always practical.
Hi Charles, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the Flora– it means the a lot to our entire team! We look forward to welcome you back on board. Best, Romy
Susan
My trip was not as expected as I had a mishap at the end of my first day of cycling. I ended up boating more than biking spending two days biking and four days cruising the canals. But it was still a good experience.
Thank you very much for your e-mail. How unfortunate to hear that you hurt yourself, during your trip, which prevented you from cycling. I hope you recover soon. Kind regards,
robert menhinick
Went with group of 10. Had an excellent holiday. Crew helpful and friendly. Food is good but no options (didn’t bother us). Weather was very hot which made sleeping difficult. Could improve with more on-deck seating. Drinks prices very reasonable. Intent to do again in a couple of years.
Hi Robert, Thank you so much for sharing your experience on board of the Flora with us. Your feedback helps us improve our tour for everyone. Warm regards, Romy
Harry
Our Boat tour on the Flora was all that we had anticipated and was one of the best cycle touring holidays we have had. The crew on the boat were exemplary. Each evening the food was delicious and the charges for the beer and wine was very reasonable. The cycling was excellent and the destinations were interesting and we all came away with a better understanding of that part of the Netherlands. A first class trip and experience.
Hi Harry, Thank you very much for your positive review. How nice to hear that you had such a good time in the Netherlands. I look forward to welcoming you back on one of our trips in the future. Best, Romy
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