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Reviews

Clair d’Etoile (former Zwaantje)
10 Aug 2023

Michial Coldwell

Very pleased. We sailed with the Zwaantje on a 14 day tour from Bruges to Paris. Overall, great staff and good food. Ride variety through the trip was sufficient to keep it interesting. Be aware the rooms are functional but small. Tips for anyone thinking about it: there’s limited clothes storage and no washing service on board so pack as much quick dry clothing as you can. Don’t be afraid to take time off from riding. A day on the barge can be very pleasant One of our guides organised a day trip to the Somme on our rest day. Very interesting, particularly for we Australians. The bikes have small diameter handle bars so if you want to use a bike computer take a spacer. If we were to do it again we’d opt for a shorter journey, say 5 to 7 nights. Be nice to your guides, they’re gold.

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

26 Jul 2023

Gillian Press

A belated review & now a distant of a fabulous Boat? Bike on the Zwaantje, From Paris (Lagny ) to Epernay. Attention to detail by the staff was fabulous & a great group of people. Loved every minute of it. Looking forward to another trip

Reply from Boat Bike Tours 8 Nov 2023

Thank you for your review. We hope to welcome you again in the future! Best regards, Boat Bike Tours

20 Jul 2023

Marijke

Well organised. Wonderful crew and guides who were knowledgeable, obliging and caring. Boat in excellent shape. Plenty of nutritious and well presented meals. Bikes kept in good order.

Reply from Boat Bike Tours 11 Aug 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

17 Jul 2023

Jo mills

What a great trip, so well organised

Reply from Boat Bike Tours 18 Jul 2023

Dear Peter Mills, thanks for your review! We are happy that you liked it. Hopefully we can welcome you on board again soon! Best wishes, Boat Bike Tours

29 Jun 2023

James Miller

We did not like the way the lunch process was set up. Make your own lunch in a small area with 24 people. One day we ran out of lunch meat and I had a wonderful sandwich of bread and butter for lunch. Also, too many people for the size of the boat, it always felt crowded. The bike trips were good and the route was beautiful.

Reply from Boat Bike Tours 1 Jul 2023

Hi James, Thank you for your feedback. We apologize for the issues you experienced during your trip. We understand that the lunch process and the crowdedness of the boat were not up to your satisfaction. We're glad to hear that you enjoyed the bike trips and found the route beautiful. However, we apologize for any inconvenience caused by the lunch setup, such as running out of lunch meat. We also apologize for the crowdedness on the boat. Your comments will help us improve these aspects for future trips. We appreciate your understanding and value your feedback. If you have any further suggestions, please feel free to let us know. We hope to have the opportunity to provide you with an improved experience on your next visit. Thank you again for sharing your thoughts. Warm regards, Romy

18 May 2023

Les Melhorn

The best part of the trip is the hospitality, service, and attention to detail of the Zwaantje Captain and Crew and the Tour Guides. All are seasoned professionals and experts in their respective fields.

Reply from Boat Bike Tours 19 May 2023

Thank you for taking the time to share your positive experience with us! I'm glad to hear that you really liked the hospitality, service and attention to detail of the whole crew. Thank you for choosing this tour, and we hope to have the opportunity to welcome you back for another fantastic adventure in the future! Warm Regards, Romy

18 May 2023

Sandra Cavanaugh

This tour was made great by the staff on board our boat and the fabulous guides that worked so hard to make our trip a success. The boat is small but intimate vs cramped. The captain, Martin, was experienced, fun and accommodating. The chef, Frank, was fabulous and made a special effort to prepare a great dessert plate to help celebrate my birthday, which I really appreciated. The guides went above and beyond, especially Thomas, and made us all feel comfortable.

Reply from Boat Bike Tours 19 May 2023

Thank you for taking the time to share your positive experience with us! I'm really happy to hear that you enjoyed the trip and that you liked the crew! I also want to wish you a late happy birthday (: Thank you for choosing this tour, and we hope to have the opportunity to welcome you back for another fantastic adventure in the future! Warm Regards, Romy

24 Apr 2023

Birthday girl

Everything was well planned and the crew worked hard everyday to make the itinerary perfect. Food was great, lodging was perfect with comfortable beds, biking trips were planned well to fit the group. Tulips, the boat, and the bicycling…our vacation was wonderful!

Reply from Boat Bike Tours 25 Apr 2023

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that everything was well planned, and that the crew worked hard every day to make the itinerary perfect for you. It's great to know that the food was great, the lodging was perfect with comfortable beds, and that the biking trips were planned well to fit the group. We're delighted to hear that you enjoyed the beauty of the tulips, the boat, and the bicycling. It's wonderful to know that your vacation was a wonderful experience overall! Thank you for choosing this tour, and we hope to have the opportunity to welcome you back for another fantastic adventure in the future! Warm Regards, Romy

23 Apr 2023

Karen

Happiness is a trip on the Zwaantje. The crew and boat makes it special and exciting in every way. They take care of everything! The bikes are well maintained as is the boat. The food is delicious and plentiful. All of the rides were well paced and balanced with information about the sights and history and culture of the Dutch people. All of the crew had a delightful sense of humor and were responsive to my every need.I am a neophyte on a e-bike so I appreciated all the extra attention. The captain truly cares about each and every passenger and his amazing crew. The result is a fantastic experience that I will never forget.

Reply from Boat Bike Tours 25 Apr 2023

Thank you for sharing your wonderful experience on the Zwaantje with us! We're thrilled to hear that you found happiness on your trip and that the crew and boat made it special and exciting in every way. It's great to know that they took care of everything and that the bikes and boat were well-maintained. We're glad to hear that the food was delicious and plentiful, and that the rides were well-paced and balanced with information about the sights, history, and culture of the Dutch people. It's wonderful to hear that the captain truly cares about each and every passenger and that his amazing crew made your experience unforgettable. Thank you for choosing to travel on the Zwaantje, and we hope to have the opportunity to welcome you back for another amazing adventure in the future! Warm Regards, Romy

20 Apr 2023

TimHoehn

Staff was great and so pleasant. Book was also great including the cook and food Bikes were also perfect for the trip. We loved it.

Reply from Boat Bike Tours 20 Apr 2023

Hi Tim, Thank you for your review! It's wonderful to hear that you had a great experience with the staff, who were pleasant and provided excellent service. We're glad to hear that you enjoyed the book and the food, and that the bikes were perfect for your trip. It's great to know that you loved the overall experience. We appreciate your feedback and hope to see you again soon! Warm Regards, Romy

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