Reviews
Lori Zeitinger
Overall Boat Bike Tours is top notch. The service was great, the food was wonderful and the accommodations were fabulous. I gave 4 stars because I had a some misinformation given in my pre-trip phone calls. I was told dinners would be at 8p and they were at 6:30p and I was told we would typically be back to the boat around 2p and it was +/-5p. Not a big deal though. Also, we had a lot of weather issues to deal with. At one point, we had to leave our bikes and be bussed back to the barge. Several folks did not want to ride the next day and were told that since their bikes were not at the boat, they had to ride (to get the bikes back to the barge) which created a bit of stress. In the end Boat Bike Tours rectified the situation, but I felt that their first response should have been told ‘sure, no problem’. Still would highly recommend.
Dear Lori, Thank you for taking the time to share your feedback about your experience with Boat Bike Tours. We are thrilled to hear that overall, you had a wonderful time with us, enjoying great service, delicious food, and fabulous accommodations. We sincerely apologize for the misinformation you received during your pre-trip phone calls regarding dinner timings and return times to the boat. Additionally, we regret any challenges you faced due to weather conditions during your trip. We appreciate your understanding and patience as we worked to rectify the situation promptly. Thank you once again for choosing Boat Bike Tours, and we hope to have the pleasure of welcoming you back in the future. Best regards, Boat Bike Tours
Michelle Heffner
The barge was very clean and comfortable including my private accommodations. Our guides always responded to my needs and concerns and always reassured me when I was unsure about some of the challenges of bicycling. Our meals were delicious. Our tours were interesting and meaningful and although the weather was not the best, I had a lot of fun!
Thank you for your kind words! We're glad you enjoyed the clean, comfortable accommodations, delicious meals, and meaningful tours despite the weather. It was a pleasure having you on board, and we hope to see you again! Best regards, Boat Bike Tours
Tim
Our recent April trip onboard the Zaantje was great! Captains Martin and Marco are very experienced, kind, good natured, and competent. Chef Frank created wonderful meals. Housekeeping by Karen was perfect and her artistic napkins each dinner were beautiful. Mate Marco was very skilled. Bike guides Hattie and Jeroen were wonderful guides and lovely people. While the weather was less than optimal, the tour through The Netherlands was overall a great experience.
We're thrilled to hear you had a great time on board the Zaantje! It's wonderful to know that our team contributed to making your experience memorable. Despite the weather, we're glad you enjoyed your tour through The Netherlands. Thank you for your kind words and for choosing to travel with us. Best regards, Boat Bike Tours
David White
An excellent tour, nice boat, outstanding tour guide.
We are happy to hear that you had a great experience with us! Thanks for sharing your positive feedback! Best regards, Boat Bike Tours
gail burchard
Great way to share time with 9 family members – being able to be outdoors, exercising, meals prepared and a place for us all to sleep. No worries about making decisions. Everyone was happy.
Thank you very much for your nice review! We are pleased to hear that you enjoyed your tour and time with your family. We would be happy to welcome you on board again! Best regards, Boat Bike Tours
JOHN GUILLOT
Our guides, Bert and Anne were great. They were knowledgeable and fun.They were flexible with adjusting bike rides because of the rainy,windy weather. We rode through beautiful countrysides and charming cities. The food cooked by Franco was superb. He expertly satisfied all the palates even those with allergies and food preferences. All our needs were taken care of by Matje, Tomec and Captain Coba.
Dear John, Thank you very much for your nice review! We are glad to hear that the guides, crew aboard of the ship with their attentive service contributed to your overall positive experience. Thanks for sharing your positive feedback! Best regards, Boat Bike Tours
Billy Janes
Great people Great time
We are happy to hear that you had a great time with us! Thanks for sharing your positive feedback! Best regards, Boat Bike Tours
Marty Lash
Excellent tour leaders—wonderful routes and sites! Positive and upbeat group with great crew! Tons of laughs!
Dear Marty, We are happy to hear that you had a wonderful experience aboard of the Zwaantje! We're thrilled to hear that you had an excellent experience with our tour leaders and enjoyed the routes and sites they took you to. Thank you so much for your enthusiastic feedback! Best regards, Boat Bike Tours
Liza
My experience was a great one! The team is amazing; Marvin, Jarre, Tieme and Anna were fun, helpful, easygoing and really great individuals! The food: 4+++ stars every night !!! The ship is amazing, comfortable, clean, with enough space for everyone on board. I highly recommend this tour !
Dear Liza, Thank you very much for your nice review! We are glad to hear that your trip was a great one and that our team, including Marvin, Jarre, Tieme, and Anna, made it memorable for you. It's fantastic to hear that you enjoyed the food so much! We strive to provide delicious and satisfying meals for our guests, and we're glad that you found them to be deserving of 4+ stars every night.Thanks for sharing your positive feedback! Best regards, Boat Bike Tours
Carrie D
The trip exceeded all expectations! The weather modified our plans a bit, but we were still able to see so much of the beautiful Netherlands and several charming, historic cities. We started planning our next trip with Boat Bike Tours before the end of this trip!
Dear Carrie, Thank you very much for your nice review! We're thrilled to hear that your trip exceeded all expectations, despite any modifications due to the weather. We can't wait to welcome you back onboard for another memorable adventure in the future. Thank you for choosing to travel with us, and we look forward to seeing you again soon! Best regards, Boat Bike Tours
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