Reviews
Lynda forbes
Pleasant, helpful staff. Loved the countryside and bike paths. The meals were lovely but too designer and not enough food, for some. It was Hot and they couldn’t turn on air. Hot tub was out of commission for the week.
Thank you for your feedback! We're glad you enjoyed our friendly staff, the countryside, and the bike paths. We're sorry the meals were not filling enough for some, and that it was hot without air conditioning. We apologize for the hot tub being out of order and are working to fix these issues. We hope to welcome you again soon for an even better experience.
Katherine
One of the best trips I e ever been on! The staff was great, the boat was perfect, and the activities were fun. Saw so much and learned a lot. Your company has the perfect formula for a wonderful and memorable vacation. I will definitely be going on another one of your tours and sharing my experience with my friends. Thanks for a great week!
Dear Katherine, Thank you very much for your nice review! We are glad to hear that your trip with us was one of the best you have ever been on. We are delighted to know that our staff, boat, and activities all contributed to making your experience perfect. We can't wait to welcome you back on board for another incredible adventure! Best regards, Boat Bike Tours
Linda
This was an amazing trip. The crew were professional and knowledgeable – Captain Chris, Alexis, Ruby Ann and Harm. Chef Andreas not only created amazing gourmet meals, but his presentation was so artistic. The breakfast and lunch buffets had more than enough variety. The cabins were comfie and clean. Our tour guides Corrie and Arnold were experienced, knew their routes and facts, and had great senses of humour. I would do another tour with these two any time. I can’t say enough about Boat Bike Tours. Our group of 19 gals from Canada loved the whole experience. Thank you!
Dear Linda, Thank you for the nice review! We're incredibly proud of the crew, and we'll be sure to pass along your kind words to Captain Chris, Alexis, Ruby Ann, Harm,Chef Andreas, guides Corrie and Arnold. It's fantastic to know that their professionalism, knowledge, and artistic presentation of gourmet meals left such a positive impression on you. We can't wait to welcome you back on board for another unforgettable adventure! Best regards, Boat Bike Tours
Cecilia Long
The staff was really caring and humorous. The food was 1 st rate.
Dear Cecillia, Thank you very much for your nice review! We are pleased to hear that you enjoyed your tour. We would be happy to welcome you on board again! Best regards, Boat Bike Tours
Adrian Vanden Enden
Highlight portion of trip was cancelled 24 hours before last day. Volendam and Marken. I find it hard to believe this was a last minute decision. Also food servers should provide plates when salad is served. Otherwise it was a great trip.
Thank you for your feedback. We're sorry to hear about the last-minute cancellation of the Volendam and Marken trip and understand your frustration. We will review our scheduling to prevent such issues in the future. Additionally, we appreciate your note about the salad service and will ensure plates are provided. We're glad you enjoyed the rest of your trip!
SW
The concept and route were great. Would have preferred an option each day as promised in literature of two different length rides and or to cycle alone using the Ride App.
Thank you for your feedback. We're glad to hear you enjoyed the concept and route. We apologize for not delivering on the promise of offering two different ride length options each day and the option to cycle alone using the Ride App. Your comments are invaluable, and we'll work on improving these aspects for future rides.
Diane Cameron
Great itinerary, ship and staff! Excellent meals! Enjoyed every moment.
Dear Diane, Thank you very much for your nice review! We are pleased to hear that you enjoyed your tour. We would be happy to welcome you on board again! Best regards, Boat Bike Tours
Jean Gobbi
The staff were great. Despite issues with boat engine, we were still able to do a modified program that was satisfactory
Dear Jean, We are happy to hear that you had a wonderful experience with us! Thanks for sharing your positive feedback! Best regards, Boat Bike Tours
Nancy Hanna
Francine was very organized leading us on the bike tours each day. There were cyclists of varying abilities , some with very little confidence or biking experience and she coached them through challenges and kept the group on track, speaking three different languages as needed. Food was good and times on the boat were relaxing with a large outdoor area
Dear Nancy, Thank you very much for your nice review! We are glad to hear that Francine's organization and guidance on the bike tours ensured a smooth and enjoyable experience for everyone, regardless of their cycling abilities or confidence levels. We're also delighted that you enjoyed the food during your trip and found the times on the boat to be relaxing. We hope to have the pleasure of welcoming you back on board for another memorable adventure in the future! Best regards, Boat Bike Tours
Jacqui Candy
Well organised, beautiful scenery, interesting visits and tours of towns. Great food on board. Crew lovely and guide was really informative and helpful.
Dear Jacqui, We are happy to hear that you had a wonderful experience with us! Thanks for sharing your positive feedback! Best regards, Boat Bike Tours
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