Janis Daubert
We had a couple in our group that wrecked their bikes 7 times in a day (once the woman ran into the back of me) so the guides wouldn’t let them continue riding. Kudos to the guides for making me and the rest of the group feel safe! The guides should be congratulated by the company for keeping everyone safe! I want to add the entire crew on Magnifique IV was fabulous, no they were better than fabulous! Keep them together if you can… I’ve given info to at least 8 people that have inquired about the trip. And we will be back for another BoatBikeTour!!!
Thank you for your review! We are happy to hear that our guides could make you feel safe again. Best regards, Boat Bike Tours.
Rosemary Jansen
The Magnifique IV is a beautiful boat. The rooms were clean and comfortable. The service and guides were excellent and so accommodating. The chef prepared wonderful, authentic suppers, I especially enjoyed the BBQ one night…so much variety. I would recommend more variety for the breakfast. Also, I think a menu for the supper to show what was prepared would be nice. The bike routes were very nice, plus if we wanted to go individually, the guides were accommodating. We enjoyed the city walks with the tour guide. We had an amazing time and all the passengers were so much fun!
Thank you for your kind review! We are delighted that you enjoyed our tour. We also appreciate your recommendation! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Sheila Kuzmiski
When unexpected things happened, the crew and guides were able to pivot and implement alternatives with almost no disruption for guests. This is the sign of an outstanding company. Would highly recommend!
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
T D Laurence Sparks
The staff for the trip was very good. The ‘barge’ was very nice, the room was bigger and more comfortable than we expected. The food was in our opinion just mediocre, not bad, but certainly not gourmet. On barbecue night, they ran out of rib’s before everyone had some. The bike tour was good, however there was only 2 guides for the 33 guests, which wasn’t enough. The group was usually split into long and short rides, so even with 15 to 20 in a group with 1 guide was too many people. On one ride one of the group was stung by a bee, he immediately began to have swelling, the guide had no emergency kit to deal with him and did not have knowledge about where there may be a pharmacy. Everyday there wasn’t a plan as to where to stop for breaks or for lunch. We had packed lunches from the barge but come lunch time we were told that in order to have a good sit down place (in a restaurant) we would have to buy at least a drink, or we wouldn’t be allowed to use the restroom. Not good planning in our opinion. The tour groups could have used more support, more experienced guides for smaller groups, or some kind of van support they could connect with in an emergency. The bikes were okay, but not good for experienced riders. This wasn’t a bike trip, more a lazy touring ride. The guide for our group several times had to retrace her steps as she wasn’t familiar enough with the route. Not a problem but sometimes frustrating for the group.
Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours
Nathalie Pelletier
Dans l’ensemble très bien. Nous aurions souhaité avoir des guides ayant davantage de connaissance sur les villages que nous visitions. De l’animation en soirée sur différents thèmes auraient été chouette. Le personnel était agréable. Doléance; bien que nous ayons eu un beau souper BBQ sur l’arrière du bateau au soleil, il n’y avait pas de places pour 6 personnes dont nous deux, car il manquait 1 table; inacceptable.
Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours
Janet
The boat and rooms were comfortable and clean. The staff were pleasant and helpful. The food was very good. The bike routes were scenic and mostly enjoyable and the bikes were in good working condition and comfortable. The one criticism I have is that one of the tour guides got off track more than once. It was her first time leading the trip and she did not use the GPS, which would have been helpful. The other bike tour guide knew his way around, but did not necessarily find or know of comfortable places (with seating and restrooms) to stop at for eating our bag lunches. The 3rd bike staff was supposed to be a “sweeper” (i.e. to bring up the rear and make sure no one got left behind). But I was left behind following a stop, despite letting the sweeper know I was lining up to use the WC. I felt a bit panicky when I came out and the group was gone. Fortunately, some of the self guided bike group were present at the same stop, saw which way my group had gone, and pointed me in the right direction.
Thank you for sharing your feedback and pointing out the areas that needed improvement. We'll work on addressing these concerns to ensure a smoother and more enjoyable experience for our guests in the future. We appreciate your input and hope to have the opportunity to serve you better on your next trip. Best regards, Boat Bike Tours
Glenn Herrell
The locations, ship, meals, and staff were amazing. The only complaint would be a need for better organization and communication around the daily cycling routes. The guides did get lost and occasionally wasted time going back and forth over routes already taken. A better GPS app and use of cell phone communication could be beneficial.
We're delighted you had a wonderful experience with the locations, ship, meals, and staff. We appreciate your feedback about the cycling route organization and guides' navigation, and we'll work on improving these aspects. We hope to provide an even smoother experience in the future. Thank you for sharing your thoughts! Best regards, Boat Bike Tours
Roberta Austgen
Great guide- so funny & knowledgeable.The host and care on the barge also wonderful- the room excellent, housekeeping spotless and meals very nice. Most of all it’s the perfect way to see the country you are in!
Thank you for sharing your experience with the guide, host, and the barge's care. Your positive feedback about the room, housekeeping, and meals is greatly appreciated. Thank you! Best regards, Boat Bike Tours
Sarah P Tricia Sabey
Lovely boat very comfortable. Friendly staff and delicious meals. I fractured my ankle on a ride and had to spend 2 days on the boat. Staff were helpful and caring . Guides also excellent.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
Jim Mcintosh
The staff on the boat were very engaged and honestly interested in our well beings. We felt it was very much a prevaledge to be on the boat and to be guided to the sites with such knowledgable staff. the only small thing I would have liked to have was a mirror on each bike so riders could see who was behind them without having to stop and look back.
Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.
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