1 Oct 2023

Rod Williams

This Bruges to Amsterdam BoatBike tour on Magnifique II was outstanding in every way. The staff were very friendly and helpful, and competent in every way. The cabin was clean and comfortable; the food was delicious, abundant and varied. The cycling was amazing, and we were very lucky to have fine weather each day. Our two group leaders, Arendina and Tom, were exceptional – caring for each rider, providing historical insights and just being delightful and fun to be with. I thoroughly recommend this tour.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

1 Oct 2023

Christine Simonson

Exceptional crew! Our tour leaders were fun, very safety conscious, knowledgeable about the area, hardworking and available to meet everyone’s needs. Our rooms were spotless and well appointed. The captain accommodated our wish to visit the wheelhouse. Food service was great and the chef creative. There were a few glitches for those people with special dietary requests but the crew were very receptive to ironing those out.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

30 Sep 2023

Janis Daubert

We had a couple in our group that wrecked their bikes 7 times in a day (once the woman ran into the back of me) so the guides wouldn’t let them continue riding. Kudos to the guides for making me and the rest of the group feel safe! The guides should be congratulated by the company for keeping everyone safe! I want to add the entire crew on Magnifique IV was fabulous, no they were better than fabulous! Keep them together if you can… I’ve given info to at least 8 people that have inquired about the trip. And we will be back for another BoatBikeTour!!!

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your review! We are happy to hear that our guides could make you feel safe again. Best regards, Boat Bike Tours.

29 Sep 2023

Jan

The crew were friendly, smiling and very helpful. Jerom and Hans were phenominal guides and always nearby and very helpful. So many laughs. Only wished we left with tee shirts that marked our route from Amsterdam to Bruges with the heading “I did it! 2023” Will make my own for this year. Thank you for making our vacation so much fun.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

29 Sep 2023

Robert John Rogers

Our guide was excellent, the crew was excellent, the food was excellent, and the boat was very comfortable. The only suggestion I would have for improvement would be in the area of the rental bicycles. Our family group had both ebikes and regular bikes and although the crew did their best to make them work, there were challenges.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

28 Sep 2023

Jen Jalbert

This was our second trip with this company. Again the tour guides, the ship, the food, the bikes, the entire crew were all wonderful. The weather ended up being a bit windy which changed the plans but it didn’t matter, all good. As the first time, my husband and I got off track,aka lost, but were always able to get back to the ship just fine. So many beautiful sights. Already thinking about what bike tour we want to take next.

Reply from Boat Bike Tours 4 Oct 2023

Thank you really much for this wonderful review! We are really happy that you enjoyed our tour so much and already plan to do another one! We are looking forward to welcoming you on board again soon! Best wishes, Boat Bike Tours

28 Sep 2023

Monica Fitzgerald

Great staff Excellent guides and a fabulous boat,

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

28 Sep 2023

Brenda Curran

Very organized! Accommodations on boat, even though small quarters worked well.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

28 Sep 2023

Bridget Sargeant

I really enjoyed our tour guide and crew. Frans was great at adjusting our bike route for parades, traffic, weather or seeing something interesting. The suggestions of what to bring for the tour were very good but I would suggest adding roughly how much time would be spent biking. We spent about 4-5 hours biking per day with about 3 or 4 stops.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

28 Sep 2023

Derek Melnychuk

We absolutely loved riding through the country side and small towns. Great experience and a great way to see countries outside of big cities. Service by the staff and crew was fantastic. Very friendly, helpful and accommodating. I wanted to give more stars however there were several things that need to be addressed. -The WIFI IS TERRIBLE!!!! It wouldn’t take much to upgrade this and make it a better experience. -The morning briefings at times were confusing and the slides sometimes didn’t match up properly to the conversation. -The final morning we had to be out of our rooms by 9:00 it would have been nice to be able to check out at 10:00 allowing us to go back to the room one last time after breakfast. The lines to the single bathroom was VERY LONG.

Reply from Boat Bike Tours 29 Sep 2023

Hi Derek, Thank you for taking the time to provide us with feedback on your recent countryside and small towns experience. We're thrilled to hear that you enjoyed the scenic journey and the opportunity to explore countries outside of big cities. We appreciate your kind words about our staff and crew as well. We do value your constructive feedback, as it helps us improve our services. Here are our responses to the issues you raised: Wi-Fi: We apologize for the inconvenience you experienced with our Wi-Fi service. We understand that a reliable internet connection is essential for many travelers. Morning Briefings: We're sorry to hear that the morning briefings were confusing at times and that the presentation slides didn't always align with the conversation. We will review and improve our briefing processes to ensure that information is presented clearly and accurately. Check-Out Time: We appreciate your suggestion regarding the check-out time on the final morning. Your feedback about the long bathroom lines is noted, and we will explore options to make the check-out process smoother and more convenient for our guests. Your feedback is invaluable to us, and we are committed to making necessary improvements to enhance the overall guest experience. We hope that you will consider traveling with us again in the future, and we thank you for choosing us for your countryside adventure. If you have any further comments or suggestions, please don't hesitate to reach out. Kind regards, Romy

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