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28 Sep 2023

Brenda Curran

Very organized! Accommodations on boat, even though small quarters worked well.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

28 Sep 2023

Bridget Sargeant

I really enjoyed our tour guide and crew. Frans was great at adjusting our bike route for parades, traffic, weather or seeing something interesting. The suggestions of what to bring for the tour were very good but I would suggest adding roughly how much time would be spent biking. We spent about 4-5 hours biking per day with about 3 or 4 stops.

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

28 Sep 2023

Derek Melnychuk

We absolutely loved riding through the country side and small towns. Great experience and a great way to see countries outside of big cities. Service by the staff and crew was fantastic. Very friendly, helpful and accommodating. I wanted to give more stars however there were several things that need to be addressed. -The WIFI IS TERRIBLE!!!! It wouldn’t take much to upgrade this and make it a better experience. -The morning briefings at times were confusing and the slides sometimes didn’t match up properly to the conversation. -The final morning we had to be out of our rooms by 9:00 it would have been nice to be able to check out at 10:00 allowing us to go back to the room one last time after breakfast. The lines to the single bathroom was VERY LONG.

Reply from Boat Bike Tours 29 Sep 2023

Hi Derek, Thank you for taking the time to provide us with feedback on your recent countryside and small towns experience. We're thrilled to hear that you enjoyed the scenic journey and the opportunity to explore countries outside of big cities. We appreciate your kind words about our staff and crew as well. We do value your constructive feedback, as it helps us improve our services. Here are our responses to the issues you raised: Wi-Fi: We apologize for the inconvenience you experienced with our Wi-Fi service. We understand that a reliable internet connection is essential for many travelers. Morning Briefings: We're sorry to hear that the morning briefings were confusing at times and that the presentation slides didn't always align with the conversation. We will review and improve our briefing processes to ensure that information is presented clearly and accurately. Check-Out Time: We appreciate your suggestion regarding the check-out time on the final morning. Your feedback about the long bathroom lines is noted, and we will explore options to make the check-out process smoother and more convenient for our guests. Your feedback is invaluable to us, and we are committed to making necessary improvements to enhance the overall guest experience. We hope that you will consider traveling with us again in the future, and we thank you for choosing us for your countryside adventure. If you have any further comments or suggestions, please don't hesitate to reach out. Kind regards, Romy

28 Sep 2023

Mrs Diana Fitton

An amazing tour combining so many different things. The captain and crew on board Sarah were charming and went out of their way to help. The tour guide, Frans, was very knowledgeable and patient and set a steady pace. He guided us through busy cities such as The Hague and Amsterdam and showed us the beautiful smaller towns such as Delft and Gouda, pointing out all the points of interest. We visited interesting museums, such as the windmills, the Delft pottery and an old typical Dutch village. Another major highlight was a tour of the largest flower auction in the world. Even my apprehensive non gardening husband enjoyed the experience!

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours

28 Sep 2023

Ed

When we first boarded and met in the main room, it was way too hot to sit in there. I asked about turning on the AC, said it was because it was so hot outside. Hmmm, ok, next day it’s actually cold out, same thing. On our 4th day someone realized that there was a big door in front that could be open to cool it off!! Problem solved!

Reply from Boat Bike Tours 29 Sep 2023

Hi Ed, Thank you for your feedback! We appreciate you taking the time to share your experience. We apologize for the inconvenience you faced with the temperature in the main room during your stay. Ensuring our guests' comfort is important to us, and we understand how an uncomfortable temperature can negatively impact your experience. We're sorry for the confusion, and we're glad that the issue was eventually resolved when someone discovered that the large door could be opened for cooling. We will ensure that our staff is better informed about the available amenities and how to enhance our guests' comfort. Once again, thank you for your feedback, and we hope you were able to enjoy the rest of your stay with us. If you have any further comments or suggestions, please don't hesitate to share them with us so that we can continue to improve our services. We appreciate your choice to stay with us and hope to welcome you again in the future under improved conditions. Regards, Romy

27 Sep 2023

Christine Cybulski

Great experience and adventure! All the staff were friendly, courteous and helpful. Cycling along the Danube and through small villages was wonderful. Some of the course directions were difficult to follow or too vague to determine which way to go. We had to ask locals which way to go to access the right pathway. All excursion guides and excursions were fabulous and well worth it. Our only disappointment was the quality of the food. We hoped to enjoy more Austrian style food since we were travelling through Austria. Themed food dinners were a disappointment as they were not authentic. Also felt there should be more breakfast options and selection. Perhaps offer a special breakfast option each day. Overall we really enjoyed the trip and meeting likeminded people while on the ship.

Reply from Boat Bike Tours 4 Oct 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours

27 Sep 2023

Linda Koskowich

The boat was lovely with roomy cabins . The time biking during the day was too short especially with e-bikes and we had 2 port changes which added to shorter routes .

Reply from Boat Bike Tours 4 Oct 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours

27 Sep 2023

Rosemary Jansen

The Magnifique IV is a beautiful boat. The rooms were clean and comfortable. The service and guides were excellent and so accommodating. The chef prepared wonderful, authentic suppers, I especially enjoyed the BBQ one night…so much variety. I would recommend more variety for the breakfast. Also, I think a menu for the supper to show what was prepared would be nice. The bike routes were very nice, plus if we wanted to go individually, the guides were accommodating. We enjoyed the city walks with the tour guide. We had an amazing time and all the passengers were so much fun!

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. We also appreciate your recommendation! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

26 Sep 2023

Vivian Moutafian

Of course the route is beautiful and it was so convenient not to have to pack every day! Beyond that, the food was wonderful…high quality and beautifully prepared. Being able to experience the area on a bike was just terrific!

Reply from Boat Bike Tours 4 Oct 2023

Thank you for your kind review! We are delighted that you enjoyed our tour. Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours.

26 Sep 2023

Stan

My wife and I just returned from a week trip with islandhopping.com, Germany-based company, on the boat M/B Thalassa. The boating is by motor but occasionally they put up the jibsail. It was a great trip with excellent outcomes. Our trip leaders were MaryLu, and Lefteris. They were both excellent in all regards. Perfect English from these native Greeks. Our group consisted of seven Americans, two Australians, and eight Brits. Our group was all over 60 years. It was helpful that everybody spoke English and our group got along totally well without any dispute which made everything a whole lot of fun. The company provided very excellent E bikes that performed very well. The food on the boat is great. I would’ve preferred for larger volumes of hot eggs and more fresh fruit in the morning but everybody else on board seem to be pretty satisfied with the fare. Apostoles was the cook, garrulous guy who provided superb lunches and dinners. Rafael and Mohammed were the crew guys who mostly served us and did a great job. Very good English and personable. On this trip you have to be prepared for changes in the itineraries based on weather conditions. I think they tend to be quite conservative in terms of altering the itinerary, but I would not argue with the captain over safety. Our in cabin bathroom was 2/5 stars, very dated, but fully functional. Achilles and Demetrious were the engineer and another sailor. Also very nice but more involved with running the boat below deck mostly. We had one day where we were able to swim from the boat, docked well offshore, which was very enjoyable for everybody. I do wish in the future they would incorporate more of these opportunities, and it really was not clear why they would not. Summary, it was a five star event at what I think is a very economical price for what you get. We were just on the boat tour not the Athens tour.

Reply from Boat Bike Tours 8 Nov 2023

Thank you for sharing your feedback on your recent trip with islandhopping.com aboard the M/B Thalassa. It's great to hear that you had an excellent experience with a fantastic group and crew. We appreciate your detailed insights and suggestions, and we're glad to hear that it was a five-star event for you at an economical price. Your input is valuable for future travelers considering this adventure! Best regards, Boat Bike Tours

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