EJA
The business office is a disaster, including constant notices of failure to pay even though we were paid in full! Blaming a new billing system for over a year was ridiculous! No apology whatsoever! Soon no one will want to book through these people! In addition, adding a 90 year old man at the last minute could have been a total disaster and was not appropriate. Luckily, our guide was able to make it work out okay. Fred was fantastic as was the chef and other crew members! That being said, once we were on the boat, the trip was a lot of fun! Some days had very little biking and a lot of waiting around, but overall, we all had a good time. The Netherlands are wonderful for bicycling!
Bob Moon
Amsterdam to Maastricht. Just the right size, only 20 spots available. Food was good and cabins were nice enough, but as the Captain said, they need air conditioning. The fan was sufficient. The smell of diesel fuel was always present. The seats on the bikes were so large and hard that several ladies had to stay on the boat for the fourth day due to blisters and I was sore for a month and a half after the trip. I am used to a bike seat that has a groove down the middle and is thin. These seats were like riding on a baseball bat. Tour guide was great. It would have been five stars except for the seats and the diesel smell.
Joan
The trip itself was great. Loved the guide and the crew. The issue that I have with the trip is that the business office for Boat Bike Tours is dysfunctional. We got numerous emails about non-payment even after going through several rounds of proving we had paid. The people in the business office were completely unhelpful in resolving the issues we had. Essentially everyone on our boat had the same issues so our experience was also the experience of others. It is too bad because the trip itself was really great.
Mark and Christie McLean
Great biking experience through the Netherlands with an incredible guide, Fred. These biking trips are magical and full of new discoveries in various towns along the way. There’s so much to do but in a relaxed atmosphere. Who doesn’t like sipping coffee by a canal or touring a crystal/glass factory or ending the day with a cold beer? Thanks for helping us really get to be a part of the places we visit.
Russell Mitten
Fun group of mixed nationality and ages. Crew was friendly and very willing to help. The ride route was easy and always interesting
Mark Twain
The guide was great. The staff was great. The food was great. The boat stunk of diesel fuel, but fortunately we were off and about seeing the beauty of the Netherlands.
Mike and Gill
Nice boat (Sarah) and crew with less than 20 passengers which is good for chatting to people. The cycling was easy apart from the head wind but could have taken more time at the stopping places.
John Shepherd
Overall very good, but there’s room for improvement. I normally ride several thousand miles a year but I’m afraid I did not like the bikes provided. I would have preferred lighter European bikes rather than the Dutch bikes.
Gustav Rundgren
Excellent tour. The guide was exceptionel, very knowledgeable and friendly. Took care of everyone . The crew did there utmost for all the people onboard. It was a well planned tour, it can be recommended.
Bente Berg-LeirvågKunde
Nice trip. Amazing to have a guide with so much knowledge. Did everything so that everybody should have a god time. City walk/ everyday bike-tour/the qrew/the captain/the dinner/nothing to complain abaout. Netherlands is a nice country to visit by using bycycles.
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