10 Sep 2023

Mrs Joanna Pratt

Lovely boat, food great and plentiful, staff helpful. Rides good and varied. Good overnight stops. Guides helpful and did good city walks in evening. We recommend the trip. Minor complaint in that the actual rides seemed a little underprepared not quite sure if cafes open ( which they weren’t always) could have been more short stops. Make sure toilets at lunch time.But it was the first time this boat has done this route.

Reply from Boat Bike Tours 4 Oct 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours

10 Sep 2023

Tracy Pearson

The trip was wonderful. The tour guides were friendly and knowledgeable and safe. The food was amazing! This was our second trip with boatbike tours and we are already planning our next one.

Reply from Boat Bike Tours 2 Nov 2023

We're happy that your trip was memorable and that you had friendly, knowledgeable, and safe tour guides. Your positive comments about the food are much appreciated. We're excited to have you planning your next adventure with BoatBike Tours already! We are looking forward to welcoming you again! Best regards, Boat Bike Tours

9 Sep 2023

Nathalie Pelletier

Dans l’ensemble très bien. Nous aurions souhaité avoir des guides ayant davantage de connaissance sur les villages que nous visitions. De l’animation en soirée sur différents thèmes auraient été chouette. Le personnel était agréable. Doléance; bien que nous ayons eu un beau souper BBQ sur l’arrière du bateau au soleil, il n’y avait pas de places pour 6 personnes dont nous deux, car il manquait 1 table; inacceptable.

Reply from Boat Bike Tours 4 Oct 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours

8 Sep 2023

Pam Kassner

OUTSTANDING Fleur crew and Montargis-Paris guides. This was our 3rd Boat Bike Tour and this one we brought 10 family members. Our trip exceeded everyone’s expectations. Our guides Hilko and William were excellent. Every day they huddled together to plan the next day. They should train other guides. They were masterclass. Stefanie our host/chef & her crew were superb. The food delicious & plentiful. Despite this being a smaller barge, it was the best for cabin & bathroom storage space. Highly recommend this barge and can’t wait to make our next boat bike tour. Lastly, the customer service and responsiveness via email is top notch. Thank you!

Reply from Boat Bike Tours 8 Nov 2023

Thank you for your feedback on your 3rd Boat Bike Tour with the Fleur crew and Montargis-Paris guides. We appreciate your recommendation and look forward to welcoming you on your next boat bike tour. Your kind words about our customer service are also much appreciated. Thank you! Best regards, Boat Bike Tours

8 Sep 2023

Sue Blackhurst

The ship Vivienne was amazing . The crew were exceptionally hard working and very friendly The food was 5 star and plentiful. Lesley the tour manager was very helpful and knowledgeable and nothing was too much trouble for him. The only downside was the e-bikes which were extremely heavy and had been downgraded in tour+ mode so there was no extra power to compensate for the weight. Some of the information regarding parking and boat transfers was wrong, and some information about the ship was incorrect.

Reply from Boat Bike Tours 2 Nov 2023

It's wonderful to hear that you had an amazing experience on the ship Vivienne, with a hardworking and friendly crew, delicious food, and a helpful and knowledgeable tour manager, Lesley. Your feedback about the e-bikes, parking, and boat transfer information will be used for improvements. We appreciate your input, and we hope to welcome you on board again in the future for an even better experience! Best regards, Boat Bike Tours

8 Sep 2023

MERIDA MUNN

Where do I begin to describe this wonderful experience..From the time I arrived to board the boat and bike tour I was met with friendly efficient hosts and hostesses that took care of nearly all my needs..They took my luggage to my room to allow me the pleasure of registering and looking around the boat…The registration was straight forward without any trouble, there was a welcoming afternoon drink/coffee in a very well appointed lounge with an informative welcome/introduction/instructions seminar… The room was large with double beds and a large porthole window, a large complete bathroom on the lowest deck. The boat had just undergone a lovely refit recently with all the trimmings of a classy boat/bike barge… The food was extraordinary in it’s variety and content..Utterly no complaints about the food! The dining room staff were also attentive and friendly.. There were no negatives to even consider…I would take all my family and recommend this trip of a lifetime to everyone I know…Thank you for everything I gained by doing this boat bike tour with Rad/Reisen/Eurocycle..via BoatBikeTours.com

Reply from Boat Bike Tours 2 Nov 2023

Your positive review is truly pleasing! We're thrilled to hear about your experience with the hosts, the well-appointed boat, the food, and the attentive staff. It's fantastic to know you had no negatives to consider. Thank you for choosing us and for your kind words. We would be happy to welcome you on another trip with us! Best regards, Boat Bike Tours

8 Sep 2023

Arielle DeBoer

The tour guides were friendly and approachable. The bike routes were well laid out and took us through the most beautiful parts of Holland. The food was amazing. The only change to suggest is the addition of face cloths in the rooms along with the bath towels and hand towels.

Reply from Boat Bike Tours 2 Nov 2023

We're glad to hear about your positive experience with friendly tour guides, well-planned bike routes, and amazing food. Thank you for your suggestions for improvements. We look forward to welcoming you on another adventure soon! Best regards, Boat Bike Tours

7 Sep 2023

Meg Barks

The crew was all exceptional, from hostess Monique, who kept all things tip-top, to Gert the chef with a great variety of good tasting foods, to our tour guides, Wil and Ester. They shared their knowledge of the areas we travels to make the journey more interesting. Seeing a different culture was very enjoyable. Our room was comfortable.

Reply from Boat Bike Tours 2 Nov 2023

We're pleased that you liked our crew, including Monique, Gert, Wil, and Ester, who contributed to a wonderful journey with their knowledge and service. Exploring a different culture and enjoying a comfortable room is what we aim for. Thank you for sharing your positive feedback, and we look forward to welcoming you back for another enjoyable adventure! Best regards, Boat Bike Tours

7 Sep 2023

Diana Alvord-Marchione

Fun boat & bike tour. The staff was very pleasant & helpful. We loved the bike routes on this trip.

Reply from Boat Bike Tours 2 Nov 2023

Thank you for your positive feedback. It's great to know you loved the bike routes. We hope to have the pleasure of hosting you again in the future! Best regards, Boat Bike Tours

7 Sep 2023

nick

I am not a biker but I wanted to see the whole river, and particularly the locks, in daylight which is not possible on most river cruises. Everything met my hopes and expectations. The only downside was that we were not able to moor near the town centre at two places which made on-shore excursions somewhat less convenient. The crew were efficient and friendly and the food was excellent, particularly at lunch-time when I was often the only passenger on board. They all took a lot of trouble to look after their only English guest.

Reply from Boat Bike Tours 4 Oct 2023

Thank you really much for this review! We are really happy that you enjoyed our tour. However, we apologize that not everything met your expectations. We are continuously trying to improve our services and will take your feedback into consideration! Hopefully, we can welcome you on board again soon. Best wishes, Boat Bike Tours

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