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5 Sep 2023

Janet

The boat and rooms were comfortable and clean. The staff were pleasant and helpful. The food was very good. The bike routes were scenic and mostly enjoyable and the bikes were in good working condition and comfortable. The one criticism I have is that one of the tour guides got off track more than once. It was her first time leading the trip and she did not use the GPS, which would have been helpful. The other bike tour guide knew his way around, but did not necessarily find or know of comfortable places (with seating and restrooms) to stop at for eating our bag lunches. The 3rd bike staff was supposed to be a “sweeper” (i.e. to bring up the rear and make sure no one got left behind). But I was left behind following a stop, despite letting the sweeper know I was lining up to use the WC. I felt a bit panicky when I came out and the group was gone. Fortunately, some of the self guided bike group were present at the same stop, saw which way my group had gone, and pointed me in the right direction.

Reply from Boat Bike Tours 2 Nov 2023

Thank you for sharing your feedback and pointing out the areas that needed improvement. We'll work on addressing these concerns to ensure a smoother and more enjoyable experience for our guests in the future. We appreciate your input and hope to have the opportunity to serve you better on your next trip. Best regards, Boat Bike Tours

5 Sep 2023

Glenn Herrell

The locations, ship, meals, and staff were amazing. The only complaint would be a need for better organization and communication around the daily cycling routes. The guides did get lost and occasionally wasted time going back and forth over routes already taken. A better GPS app and use of cell phone communication could be beneficial.

Reply from Boat Bike Tours 2 Nov 2023

We're delighted you had a wonderful experience with the locations, ship, meals, and staff. We appreciate your feedback about the cycling route organization and guides' navigation, and we'll work on improving these aspects. We hope to provide an even smoother experience in the future. Thank you for sharing your thoughts! Best regards, Boat Bike Tours

5 Sep 2023

Stephen Matthews

Fantastic crew and guides. Great food. Excellent itinerary

Reply from Boat Bike Tours 2 Nov 2023

We're happy to hear about your fantastic crew and guides, great food, and excellent itinerary. Your positive feedback is much appreciated, and we look forward to welcoming you on board for another fantastic experience in the future! Best regards, Boat Bike Tours

4 Sep 2023

Recent customer

I had a lot of fun on this boat bike trip (Maastricht to Amsterdam). The guide was upbeat and the short stops on the daily rides were interesting and enjoyable. However the guide seemed disorganized and I found most of the meals rather disappointing. If I go on another trip with this company, I will choose a premium tour.

Reply from Boat Bike Tours 20 Sep 2023

Hi Thank you for your feedback on your boat bike trip from Maastricht to Amsterdam. We're pleased to hear that you enjoyed the overall experience and had fun during the daily rides and interesting stops. We appreciate your positive comments about our guide. However, we also understand your concerns about organization and the quality of meals. We apologize for any disorganization you experienced and for the disappointment with the meals. If you decide to go on another trip with our company, we're pleased to hear that you're considering a premium tour. We will take your feedback into account to improve the overall experience for our future travelers. Thank you for sharing your thoughts with us.

4 Sep 2023

Erica

My sister & I had a fantastic time! The bike routes were interesting & dynamic, but also felt safe for our group ride. The tour guide was informative & enthusiastic – we learned so much about the places we visited! The riverboat was comfortable, clean, welcoming, with plenty of space for the number of passengers. The meals were delicious & plentiful. Every aspect of the week was just wonderful.

Reply from Boat Bike Tours 2 Nov 2023

We enjoy hearing that you and your sister had a fantastic time with interesting and safe bike routes, an informative and enthusiastic tour guide, and a comfortable riverboat. Your positive feedback about the meals and the overall experience is much appreciated. We can't wait to welcome you both for another adventure in the future! Best regards, Boat Bike Tours

4 Sep 2023

Peter Fritz

The food, guides, chef, and crew made this tour excellent. We really liked the surprise excursions and our guide Geert knew everything about art and history at every French locale.

Reply from Boat Bike Tours 2 Nov 2023

We are happy that you enjoyed the food, guides, chef, and crew. The surprise excursions and Geert's knowledge of art and history added a special touch to the experience. Thank you for your positive feedback, and we hope to have the pleasure of serving you again in the future for more wonderful adventures! Best regards, Boat Bike Tours

3 Sep 2023

Valerie Cosgrave

My husband and I come from Ireland and we enjoyed the hospitality of the Flora crew, the last week of August 2023 on the river Moselle. This was our 10th trip with Boat Bike Tours and our second on the Flora ship. We find the Flora crew of 3, very helpful and friendly. The ship is home from home, nothing is too much trouble for either Captain Berthus, his wife Chef Jonne or first mate Christiana. The food, which is prepared fresh, is amazing and delicious. We did not cycle with the guide and group as we had done this tour previously and were happy to make our own way to each destination. We had a great week and we intend returning to the Flora next year again as we consider the Flora is the Jewel in the Crown of Boat Bike Tours.

Reply from Boat Bike Tours 8 Nov 2023

Thank you for your wonderful feedback on your 10th trip with Boat Bike Tours aboard the Flora on the river Moselle. It's fantastic to hear that you had such a great experience and consider the Flora the Jewel in the Crown of Boat Bike Tours. The hospitality of the crew, including Captain Berthus, Chef Jonne, and first mate Christiana, along with the delicious food, made your journey special. We look forward to welcoming you back on the Flora next year! Best regards, Boat Bike Tours

3 Sep 2023

Donald Marcou

Our family group of 18 ranged in age from 10 to 80 and it was a trip of a lifetime. The Magnifique II was as lovely as it was when we last sailed on it in 2015. The chef, and all crew were welcoming and helpful. The food was amazing and the surprise anniversary cake celebration on the last night was deeply appreciated. Loved the cycling through beautiful Belgium and the Netherlands.

Reply from Boat Bike Tours 2 Nov 2023

It's wonderful to hear that your family group of 18 had a trip of a lifetime on the Magnifique II. We look forward to welcoming you and your family for more unforgettable adventures in the future. Thank you for your kind words! Best regards, Boat Bike Tours

3 Sep 2023

Ann Bown

The boat was lovely and comfortable Food was very good Countryside was beautiful

Reply from Boat Bike Tours 2 Nov 2023

We're glad to hear that you found the boat lovely and comfortable, enjoyed the very good food, and appreciated the beautiful countryside. Thank you for your feedback! We hope to host you again in the future! Best regards, Boat Bike Tours

2 Sep 2023

David Macaulay

We absolutely loved our Bruges to Amsterdam tour with Boat & Bike on the Magnifique III. The crew was kind, helpful and knowledgeable. Our cabin was small but very clean and comfortable. Food and service was excellent! Our bicycle tour was everything we hoped for. Beautiful country riding with well maintained bikes. Our tour leader Tom was patient, kind and knowledgeable of history and routes. Our other tour leader was new and needed more detailed training. We enjoyed the extra tours they offered; especially the windmill tour and the cow and cheese farm! There were 40 guests aboard from all over the world. Everyone was friendly and supportive. We look forward to taking another Boat & Bike tour.

Reply from Boat Bike Tours 2 Nov 2023

We're happy to hear that you loved your Bruges to Amsterdam tour on the Magnifique III! Thank you for your positive feedback about the crew, cabin, food, and the bicycle tour experience. It's wonderful that you enjoyed the extra tours and the friendly atmosphere on board. We can't wait to welcome you for another Boat & Bike tour in the future. Best regards, Boat Bike Tours

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