12 Jun 2023

Michael Houskamp

We had a great experience. It was our first Boat and Bike Tour so we did not know what to expect. Our guide, Nina, was excellent and tailored our ride to our wishes. The boat was nice and the crew was very helpful. I would definitely recommend the tour and hope to return for another.

12 Jun 2023

Philip Ardanuy

This is my third trip with Boat Bike Tours, and all have been exemplary. On this most-recent trip, all went well. Every member of the staff were wonderful, the captain, first mate, chef, housekeeper, and guide. The barge was fine and th cuisine was excellent. The rooms were clean and well kept. Because I am an experienced cyclist, I prefer to self-guide using Ride With GPS, which worked just fine. Using the Ship Finder app allowed me to track the barge and meet it easily.

Reply from Boat Bike Tours 12 Jun 2023

Thank you for your outstanding review! We're honored to have hosted your third trip with Boat Bike Tours and thrilled to hear that all of your experiences have been exemplary. We're delighted that every member of our staff contributed to making your trip wonderful. It's great to know that the barge met your expectations and that the cuisine was excellent. We take pride in keeping our rooms clean and well-maintained for our guests' comfort. We appreciate your preference for self-guided cycling using Ride With GPS, and we're glad it worked seamlessly for you. It's fantastic that the Ship Finder app helped you track the barge and make meeting it easy. Thank you for your continued support and trust in our services. We look forward to providing you with more exemplary trips in the future! Warm regards, Julia from Boat Bike Tours

12 Jun 2023

Paul Rieger

Great staff, food, clean boat, and value for cost.

12 Jun 2023

Laurie O'Brien

This was our first biking trip and we LOVED it! The accommodations were comfy, the food very tasty and the staff wonderful, friendly and went out of their way to accommodate everyone. The daily biking was well organized and the routes, with both the daily map and GPS directions, were easy to follow. We were very happy with the towns we visited and feel we saw the “real” Holland that most people wouldn’t experience by driving the country. We will definitely be planning another trip.

Reply from Boat Bike Tours 12 Jun 2023

Thank you for your wonderful review! We're thrilled to hear that your first biking trip with us was a great success and that you loved every aspect of it. We're glad that the accommodations were comfy, the food was tasty, and our staff went above and beyond to make your experience exceptional. We appreciate your trust and support. We're excited to hear that you're already planning another trip with us. We can't wait to create more memorable adventures for you! Warm regards, Julia from Boat Bike Tours

11 Jun 2023

Claudia Miller

The tour included everything we needed or wanted, and nothing we didn’t. The staff were welcoming, helpful and fun. The accommodations were clean and comfortable. The dinners were tasty and varied. The bikes were fine.

10 Jun 2023

Lori DeVito Clark

I will talk about the trip itself and the very careful care the crew takes to make our experience over and above our expectation. The crew of 5 gets introduced and right away, you realize you can ask any of them for information. Elke the captain, Monique the hostess, everyone was wonderful. They really helped create a personal experience for each. The towns and countryside we biked through, just gorgeous. Our guide Marcel would stop at pertinent monuments and towns to augment our understanding of history and the importance of certain towns. The travel through historically wonderful small towns is juxtaposed to the larger cities of Antwerp Ghent and Bruges. And countryside, flowers, farms, canals wind mills in between. And whenever someone on the trip needed extra care, they were immediate in their responses. I would be remiss not to mention the gastronomic gourmet meals Chef prepared. Unbelievable.

Reply from Boat Bike Tours 12 Jun 2023

Thank you for your amazing review! We're thrilled that the crew provided careful care and exceeded your expectations, making your experience truly exceptional. We're glad that Marcel, our guide, enriched your understanding of history through stops at pertinent monuments and towns. Lastly, we're delighted to hear that our chef prepared unbelievable gastronomic gourmet meals. Thank you for choosing us, and we can't wait to welcome you back for more extraordinary experiences! Warm regards, Julia from Boat Bike Tours

10 Jun 2023

Timothy Pletcher

Great crew, friendly, helpful and spirited. We always felt comfortable in a very clean and well maintained ship. I can’t say enough about the professionalism and enthusiasm the crew showed us always wanting make sure we were happy and taken care of. Highly recommend this fun experience!! Fun biking and sailing every day.

Reply from Boat Bike Tours 12 Jun 2023

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our crew. We're glad that you felt comfortable on the ship. Furthermore, we greatly appreciate your kind words about the professionalism and enthusiasm of our crew. Ensuring your happiness and well-being was their priority, and it's fantastic to know that they went above and beyond to take care of you. Thank you for your support. We look forward to welcoming you back for more exciting adventures! Warm regards, Julia from Boat Bike Tours

10 Jun 2023

Mary Sturdevant

Beautiful boat, comfortable room/bed/bath, attentive staff and bike leaders. The food was delicious, and mealtimes were enjoyable. The bikes we rode were comfortable, easy to operate, very little maintenance issues along the way. My only “suggestion” would be when a large number of people choose one route, it would be nice, especially when biking towns/villages/cities, to have a person in the middle of the group to make sure we don’t get lost and can learn to navigate the city streets with assurance!

Reply from Boat Bike Tours 12 Jun 2023

Thank you for your lovely review! We're delighted to hear that you enjoyed your experience on our beautiful boat and found the accommodations comfortable. Furthermore, we're thrilled that you found the food delicious and mealtimes enjoyable. It's great to hear that the bikes provided were comfortable and easy to operate, with minimal maintenance issues along the way. Thank you for your support and valuable feedback. We look forward to welcoming you back on board for more memorable adventures! Warm regards, Julia from Boat Bike Tours

10 Jun 2023

Julie de Sherbinin

We’ve done two Boat/Bike tours. They manage to create a cordial atmosphere on board and out biking such that everyone feels connected. The route this year on the Hansa cities tour was super well planned and brought us through forests and fields we would never have found ourselves. Life aboard the Magnifique 2 was, well, magnifique! Gourmet food; extra spacious and comfortable cabins.. in short, a terrific trip!

Reply from Boat Bike Tours 12 Jun 2023

Thank you for your fantastic review! We're thrilled to hear that you've already enjoyed two Boat Bike tours with us. It's wonderful to know that we were able to create a cordial atmosphere on board and during biking, making everyone feel connected. We're glad that you found the route on the Hansa cities tour to be super well planned. Thank you for choosing us for your trips, and we appreciate your kind words. We look forward to providing you with more terrific adventures in the future! Warm regards, Julia from Boat Bike Tours

10 Jun 2023

Renee Girling

I paid an extra $150 for guided tour as I was cycling by myself, and received nothing for it. I got the exact tour information as everyone else. Nothing “guided” about it. I only saw the guide once in passing on the entire tour. Staff were okay but not as friendly as on other boat/bike tours I have done. Only were nice the last day (tip day). The room was nice. My non-ebike worked fine. The guys helping with the bikes were the friendliest of the crew. Dinner was really late for us personally. Dinner “started” at 6pm but you didn’t start getting food until 6:30 and dinner was usually around 7:30. The drink tickets were very deceptive as they did not specify times. Per the information cocktails with NL alcohol was included but we were charged none the less. We would not have purchased had we known how they really worked. The nightly tour information was not very helpful. Really did not discuss detours and how best to cope with them—we were on our own for this. The app was the most helpful item. My husband and I really enjoyed previous boat/bike tours we were on because of the locations we were at port. This trip was dismal from that perspective. We stayed in one commercial port after another, I believe only 2 ports were pleasant.

Reply from Boat Bike Tours 16 Jun 2023

Hi Renee, Thank you for your review. We apologize for the issues you experienced during your tour, including the lack of guidance despite paying for a guided tour, late dinner service, deceptive drink tickets, and disappointing port locations. We value your feedback and would like to discuss these matters further. Please provide your contact information, and we will reach out to you to address your concerns. Thank you for bringing these issues to our attention. Kind reagrds, Romy

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