Reviews
Casey & Melinda Ram
Another Great trip with Boat and Bike Tours that took us along the Mossel River thru Germany, France and Luxembourg. The staff were amazing onboard the ship and so was the food. The rooms are small but very comfortable. They refresh the rooms daily and beds were very comfortable. The rides each day, we saw the countryside and towns in all three countries. We ended in Metz and took a trip to Luxembourg City for three days which was amazing. Second trip with boat and bike and both have been good, but I enjoyed the Amsterdam to Burges better. Both trips were on Premium boats which are great.
Thank you for your wonderful review! We're thrilled to hear that you had another great trip with Boat and Bike Tours, exploring the Mossel River through Germany, France, and Luxembourg. It's fantastic that the staff onboard the ship provided amazing service, and the food was delightful. Thank you for choosing Boat and Bike Tours, and we look forward to providing you with more memorable journeys in the future! Warm regards, Julia from Boat Bike Tours
Kenneth Billmeier
Great – the crew (most helpful, cheerful, hard workers) the room (compact & efficient) the boat (fun & different way to travel, no unpacking & repacking)
Thank you for your great review! We're thrilled to hear that you liked our crew, your room and the boat. We hope to welcome you on board again! Warm regards, Julia from Boat Bike Tours
Diane Resch
The quality of the bikes could be better. Bikes should have water bottle cages. The amount of time spent at stops while on the tour should be reduced, especially if there is nothing to see. A list of participants and countries should be given to everyone. The routing was very good and enjoyed the stop at the cheese factory and the castle.
Hi Diane, Thank you for your feedback on the bike tour. We apologize for any inconvenience caused by the quality of the bikes. We'll take your comment into account for future improvements. Regarding water bottle cages, we understand the importance and will explore adding them to our bikes to enhance convenience. We're glad you enjoyed the routing and the visit to the cheese factory and castle. Your positive feedback is appreciated. Thank you for your review. We'll use your feedback to enhance our services and hope to welcome you back for an improved bike tour.
Amanda
Wonderful week on the Wadden Sea. The crew made the experience so effortless and made the ship feel warm and welcoming. The other passengers were friendly and chill. And the biking routes were beautiful and easy to navigate. I joined by myself and the crew and other passengers made it fun and easy to have a great week.
Thank you for sharing your wonderful review! We're delighted to hear that you had a fantastic week on the Wadden Sea. It's great to know that our crew made the experience effortless and created a warm and welcoming atmosphere on the ship. We appreciate your kind words and are thrilled that we could contribute to a great week for you. Should you decide to join us again in the future, we'll be more than happy to welcome you back on board! Warm regards, Julia from Boat Bike Tours
Anne
The best way to see the Netherlands! Comfortable accommodations & great food in our floating hotel that followed us on our cycling adventure. Fantastic hosts – Captain, cook, guide and other staff. Very knowledgeable about Netherlands and guided us safely from place to place stopping to introduce us to their country. So many personal added touches from our guide who worked so hard for us during our week. I loved my e-bike. Highly recommend this adventure. This was our second trip with boatbike and next year we are booked for Italy!
Thank you for your amazing review and we're honored that this was your second trip with us, and we're excited that you've already booked your next adventure in Italy! We can't wait to provide you with another incredible experience. Warm regards, Julia from Boat Bike Tours
Cynthia Ludkin
A key component in making the trip as great as it was is the staff. Each one was as help, personable and pleasant as possible.the bikes were very good, the trails lovely ( could do with staying out of city traffic). The boat and rooms were perfect. And the food top notch. We were short one bike guide, as a result we all rode longer routes. My only complaint.
Thank you for your review! We're thrilled to hear that our staff played a key role in making your trip great. It's wonderful to know that they were helpful, personable, and pleasant throughout your journey. We're delighted that the boat and rooms met your expectations, and we're thrilled to hear that the food was top-notch. We apologize for the inconvenience of being short one bike guide, which resulted in longer routes for everyone. We appreciate your feedback, and we'll ensure that we have adequate staff for future trips to provide a smoother experience. Thank you for choosing us for your trip, and we hope to have the opportunity to welcome you back in the future. Warm regards, Julia from Boat Bike Tours
Mr Stuart Edgar
A super holiday, everything was well organised. The accommodation and food on the boat was excellent as was all the staff. Would certainly recommend this company.
Thank you for your wonderful review! We're thrilled to hear that you had a super holiday and that everything was well organized. It's fantastic to know that you found the accommodation and food on the boat to be excellent, and we're proud to have a dedicated and attentive staff. We appreciate your recommendation and are grateful for your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to creating more amazing experiences for you in the future! Warm regards, Julia from Boat Bike Tours
Sally
The trip was disappointing because there were so many bikers who did not know how to use their electric bikes and those of us who were experienced bikers (using traditional bikes)were often hurt and knocked over by the “bikers” who were new bikers. Having only one guide didn’t help either. Maybe that could have been better dividing the group into experienced bikers and the ones that weren’t. Also my husband and I were put in a room under the kitchen and that was a lot of noise early morning and late at night. We could hear them walking around and banging pans etc. the food wasn’t that great either. I felt like they could have provided a better choice in lunches: every day it was basically ham and cheeses with barely any vegetables to put on your sandwiches. Fruit was provided but no chips or anything else. Breakfast was ham and cheese also with some eggs and fruit and yogurt.
Hi Sally Thank you for sharing your feedback about your recent trip. We apologize for the disappointing aspects of your experience. Safety is important to us, and we understand your frustration with inexperienced bikers causing accidents. We will consider dividing the group based on biking experience in the future. We also apologize for the noise in your room and will address this issue. We appreciate your feedback on the food options and will work on providing a more diverse and satisfying menu. We value your input and hope to have the opportunity to provide you with an improved experience in the future. Warm regards, Romy
Walter Studencki
We arrived at the MS Princesse Royal in Cochem late afternoon after a long flight from the U.S and a long bus ride from Frankfurt, It was good to reach our new home for the next 8 days. Exhausted but happy we were introduced to our new, warm, and welcoming family: Captian Bert, Chef Richard, Boatman Roniel, hostesses Stephanie and Therese, our guides: Hetty and Cory, and our bikes. The next days began early, filled with delicious food, warm sunny weather, healthy exercise, history, and culture. Hetty and Cory led us through divine scenery with humor and grace, answering often-asked questions about where’s the next bathroom break or coffee break. It was a successful vacation complete with delightful memories and dreams of repeating the experience soon.
Robert Hindman
The ship Magnifique 3 was well appointed, spacious and had excellent staff. Our daily rides usually had the option of a long or short ride, led by a competent tour guide. The food was excellent and plentiful. We had wonderful weather which was an added bonus. It was our second time with BoatBarge excursions.
Thank you for your fantastic review! We're thrilled to hear that the ship Magnifique 3 exceeded your expectations. We're glad you enjoyed the daily rides with the option of long or short routes and it's wonderful to hear that the food was excellent and plentiful, adding to the overall experience. Thank you for choosing Boat Bike Tours for the second time, and we're honored to have been part of your travel experiences. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to welcoming you back for more amazing adventures! Warm regards, Julia from Boat Bike Tours
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