Reviews
Mary Sturdevant
Beautiful boat, comfortable room/bed/bath, attentive staff and bike leaders. The food was delicious, and mealtimes were enjoyable. The bikes we rode were comfortable, easy to operate, very little maintenance issues along the way. My only “suggestion” would be when a large number of people choose one route, it would be nice, especially when biking towns/villages/cities, to have a person in the middle of the group to make sure we don’t get lost and can learn to navigate the city streets with assurance!
Thank you for your lovely review! We're delighted to hear that you enjoyed your experience on our beautiful boat and found the accommodations comfortable. Furthermore, we're thrilled that you found the food delicious and mealtimes enjoyable. It's great to hear that the bikes provided were comfortable and easy to operate, with minimal maintenance issues along the way. Thank you for your support and valuable feedback. We look forward to welcoming you back on board for more memorable adventures! Warm regards, Julia from Boat Bike Tours
Julie de Sherbinin
We’ve done two Boat/Bike tours. They manage to create a cordial atmosphere on board and out biking such that everyone feels connected. The route this year on the Hansa cities tour was super well planned and brought us through forests and fields we would never have found ourselves. Life aboard the Magnifique 2 was, well, magnifique! Gourmet food; extra spacious and comfortable cabins.. in short, a terrific trip!
Thank you for your fantastic review! We're thrilled to hear that you've already enjoyed two Boat Bike tours with us. It's wonderful to know that we were able to create a cordial atmosphere on board and during biking, making everyone feel connected. We're glad that you found the route on the Hansa cities tour to be super well planned. Thank you for choosing us for your trips, and we appreciate your kind words. We look forward to providing you with more terrific adventures in the future! Warm regards, Julia from Boat Bike Tours
Renee Girling
I paid an extra $150 for guided tour as I was cycling by myself, and received nothing for it. I got the exact tour information as everyone else. Nothing “guided” about it. I only saw the guide once in passing on the entire tour. Staff were okay but not as friendly as on other boat/bike tours I have done. Only were nice the last day (tip day). The room was nice. My non-ebike worked fine. The guys helping with the bikes were the friendliest of the crew. Dinner was really late for us personally. Dinner “started” at 6pm but you didn’t start getting food until 6:30 and dinner was usually around 7:30. The drink tickets were very deceptive as they did not specify times. Per the information cocktails with NL alcohol was included but we were charged none the less. We would not have purchased had we known how they really worked. The nightly tour information was not very helpful. Really did not discuss detours and how best to cope with them—we were on our own for this. The app was the most helpful item. My husband and I really enjoyed previous boat/bike tours we were on because of the locations we were at port. This trip was dismal from that perspective. We stayed in one commercial port after another, I believe only 2 ports were pleasant.
Hi Renee, Thank you for your review. We apologize for the issues you experienced during your tour, including the lack of guidance despite paying for a guided tour, late dinner service, deceptive drink tickets, and disappointing port locations. We value your feedback and would like to discuss these matters further. Please provide your contact information, and we will reach out to you to address your concerns. Thank you for bringing these issues to our attention. Kind reagrds, Romy
Casey & Melinda Ram
Another Great trip with Boat and Bike Tours that took us along the Mossel River thru Germany, France and Luxembourg. The staff were amazing onboard the ship and so was the food. The rooms are small but very comfortable. They refresh the rooms daily and beds were very comfortable. The rides each day, we saw the countryside and towns in all three countries. We ended in Metz and took a trip to Luxembourg City for three days which was amazing. Second trip with boat and bike and both have been good, but I enjoyed the Amsterdam to Burges better. Both trips were on Premium boats which are great.
Thank you for your wonderful review! We're thrilled to hear that you had another great trip with Boat and Bike Tours, exploring the Mossel River through Germany, France, and Luxembourg. It's fantastic that the staff onboard the ship provided amazing service, and the food was delightful. Thank you for choosing Boat and Bike Tours, and we look forward to providing you with more memorable journeys in the future! Warm regards, Julia from Boat Bike Tours
Kenneth Billmeier
Great – the crew (most helpful, cheerful, hard workers) the room (compact & efficient) the boat (fun & different way to travel, no unpacking & repacking)
Thank you for your great review! We're thrilled to hear that you liked our crew, your room and the boat. We hope to welcome you on board again! Warm regards, Julia from Boat Bike Tours
Diane Resch
The quality of the bikes could be better. Bikes should have water bottle cages. The amount of time spent at stops while on the tour should be reduced, especially if there is nothing to see. A list of participants and countries should be given to everyone. The routing was very good and enjoyed the stop at the cheese factory and the castle.
Hi Diane, Thank you for your feedback on the bike tour. We apologize for any inconvenience caused by the quality of the bikes. We'll take your comment into account for future improvements. Regarding water bottle cages, we understand the importance and will explore adding them to our bikes to enhance convenience. We're glad you enjoyed the routing and the visit to the cheese factory and castle. Your positive feedback is appreciated. Thank you for your review. We'll use your feedback to enhance our services and hope to welcome you back for an improved bike tour.
Amanda
Wonderful week on the Wadden Sea. The crew made the experience so effortless and made the ship feel warm and welcoming. The other passengers were friendly and chill. And the biking routes were beautiful and easy to navigate. I joined by myself and the crew and other passengers made it fun and easy to have a great week.
Thank you for sharing your wonderful review! We're delighted to hear that you had a fantastic week on the Wadden Sea. It's great to know that our crew made the experience effortless and created a warm and welcoming atmosphere on the ship. We appreciate your kind words and are thrilled that we could contribute to a great week for you. Should you decide to join us again in the future, we'll be more than happy to welcome you back on board! Warm regards, Julia from Boat Bike Tours
Anne
The best way to see the Netherlands! Comfortable accommodations & great food in our floating hotel that followed us on our cycling adventure. Fantastic hosts – Captain, cook, guide and other staff. Very knowledgeable about Netherlands and guided us safely from place to place stopping to introduce us to their country. So many personal added touches from our guide who worked so hard for us during our week. I loved my e-bike. Highly recommend this adventure. This was our second trip with boatbike and next year we are booked for Italy!
Thank you for your amazing review and we're honored that this was your second trip with us, and we're excited that you've already booked your next adventure in Italy! We can't wait to provide you with another incredible experience. Warm regards, Julia from Boat Bike Tours
Cynthia Ludkin
A key component in making the trip as great as it was is the staff. Each one was as help, personable and pleasant as possible.the bikes were very good, the trails lovely ( could do with staying out of city traffic). The boat and rooms were perfect. And the food top notch. We were short one bike guide, as a result we all rode longer routes. My only complaint.
Thank you for your review! We're thrilled to hear that our staff played a key role in making your trip great. It's wonderful to know that they were helpful, personable, and pleasant throughout your journey. We're delighted that the boat and rooms met your expectations, and we're thrilled to hear that the food was top-notch. We apologize for the inconvenience of being short one bike guide, which resulted in longer routes for everyone. We appreciate your feedback, and we'll ensure that we have adequate staff for future trips to provide a smoother experience. Thank you for choosing us for your trip, and we hope to have the opportunity to welcome you back in the future. Warm regards, Julia from Boat Bike Tours
Mr Stuart Edgar
A super holiday, everything was well organised. The accommodation and food on the boat was excellent as was all the staff. Would certainly recommend this company.
Thank you for your wonderful review! We're thrilled to hear that you had a super holiday and that everything was well organized. It's fantastic to know that you found the accommodation and food on the boat to be excellent, and we're proud to have a dedicated and attentive staff. We appreciate your recommendation and are grateful for your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to creating more amazing experiences for you in the future! Warm regards, Julia from Boat Bike Tours
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