25 May 2023

Wallace Lyle Pollock

The staff were amazing. Special shout out to the Hotel Manager, Dave. He arranged for flowers for my wife on our 40th wedding anniversary. The food and beverages were great.

25 May 2023

lorraine Thompson

The tour was terrific. The staff did such a great job of making us feel at home. Highly recommend

25 May 2023

Mary W

The boat was great – we had a lower berth and it had quite big windowss and we were only a foot above the water and we loved it . Food was excellent , staff friendly and helpful . The bike tours worked well – “travelling on our own” – through a great variety of routes . Price was reasonable . How much better can it get !!

25 May 2023

Ernest Cole

This is our third bike and boat tour. As always we found excellent value and adventure. This was a small group of around 21 people. We much prefer the small groups even though the cabins are smaller. There is plenty of space on deck and inside for leisure activities. We must say that the crew was outstanding. Our guide, Hein, was very funny as well as knowledgeable about the area. He was always very positive and supportive despite some terrible weather. We experienced tremendous winds and some rain. He definitely made our rides memorable. Sara, our chef, was amazing. Every meal was so interesting and delicious. Nothing was ever left on our plates. She was creative and artistic and charming. Rafael, our crew, was the best. He was always available to help with any issue. He was so friendly. We’ve never met a friendlier crew member. They’re usually just too busy to socialize, but Rafael always made himself available. Unfortunately, we didn’t get to know our captain-totally our fault as we don’t speak French. But the entire crew was wonderful. It didn’t hurt that this group of passengers was great; Safe bike riders, prompt and very sociable. We will definitely choose another bike and boat/barge for our next holiday. We’re thinking about Italy next.

25 May 2023

CHRISTOPHER

I could not fault our experience on the Swiss Crown. Our cabin on the middle level was comfortable, food was excellent, the staff very friendly and efficient, nothing too much trouble. We were disappointed that we did not get to the Iron Gates due to weather conditions and apparently that is not uncommon. We enjoyed the cycle riding although a lot of the time there was not a lot to see apart from trees and grass. The last day was by far the best riding through picturesque villages and vineyards with lots to see. But unfortunately it was a day when we would have liked more time as we had to be back on the boat by 3pm. Also the ride briefing was in the morning rather than the night before so we could not leave straight after breakfast. Other days we had longer time on less interesting rides. However we did enjoy the whole experience but would not choose to do that particular route again. There was a lot more riding on roads (sometimes busy) than we were expecting.

25 May 2023

Carol Morningstar

We were thrilled with this cruise! The staff were all cheerful, helpful and wonderful; the food delicious; rooms clean and well prepared; and the itineraries lots of fun. This is our 19th cruise, but only the second River Cruise. We plan to do lots more! Thanks for a great time!

24 May 2023

JimH

Even with the unusually rainy Croatian weather, the experience was amazing. The captain, crew, and guides went above and beyond to make our experience memorable!

24 May 2023

Gary Cornish

I found that the ship was too big compared to the two previous boat/bike tours; we didn’t get to know the crew and all passengers personally. Previous tours we were able to walk around the towns at night. The majority of the nights were spent cruising. The tour coordinator’s english was limited and low, so the German briefings were 5 times longer than the english. The tour director should have been able to provide information on public transport as the boat was docked 5 km from the town center in Vienna. He seemed more interested going off on his own bike trip. The bikes were not serviced prior to distribution tire pressure were low and keys were missing. No one was there to adjust handle bars and seats, which was a service on previous tours. I must say the remaining crew was hard working the food was good and the cabins were serviced twice daily, something I wasn’t expecting. This was the first self guided bike/barge tour. The guide and maps need to be updated with greater detail. We had better maps and greater detailed instruction at night briefings on our first two tours with a guide. The biking trips seemed to be rushed, we were told a couple of time don’t take the long route because of time or the road is busy. Biking was the main reason we go on these trips.

Reply from Boat Bike Tours 24 May 2023

Hi Gray, Thank you for your feedback regarding your recent ship tour. We apologize for any inconveniences you experienced. We understand that the size of the ship was larger than your previous tours, limiting personal interaction. We will consider this for future tours. We apologize for the language limitations of the tour coordinator and will work on improving English briefings. We regret the inconvenience of the boat's docking location in Vienna and will ensure better information on public transport. We apologize for the bike issues and will improve bike maintenance and preparation. We appreciate your positive comments about the hardworking crew, good food, and cabin service. We will update the guides and maps for greater detail. We apologize if you felt rushed during the biking trips, and we will strive for a more flexible schedule. Thank you for your feedback, which will help us improve future tours. Warm regards, Romy

24 May 2023

Cynthia Helm

We loved everything about our trip- The boat and staff, the delicious food Tina prepared for us every day, our tour leaders, Hester and Angela, the wonderful people we met on board, and the beautiful scenery on our rides! I cannot recommend this trip more highly! I am already dreaming about my next BoatBikeTour.

24 May 2023

Tred McIntire

The cycling guides were very good at organizing each day’s route, including adjustments due to weather or port developments. The food was very good. The guided walking tours in port were well-organized and interesting.

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