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The boat Princess had awful showers

15 Jun 2023

Terence Shaw

The boat Princess had awful showers. hardly any pressure and reverting from freezing cold to scolding hot ! Not what you need aftwer a good day on the bike. Food barely adequate. Seemed precooked and brought on board with sauces added with artistic presentations. Many guests agreed with this as did SE staff.

Reply from Boat Bike Tours 16 Jun 2023

Hi Terence, Thank you for sharing your feedback regarding your experience on the boat Princess. We apologize for the inconvenience you faced with the showers. We understand how important it is to have a refreshing shower, especially after a long day of biking. We apologize for the low water pressure and the inconsistent temperature control. We will make sure to address these issues. Regarding the food, we apologize if it did not meet your expectations. We strive to offer delicious and satisfying meals on board. Your feedback about the pre-cooked food with added sauces and artistic presentations has been duly noted. We appreciate your input, as well as the opinions shared by other guests and our staff. We value your feedback, as it helps us identify areas where we can improve our services. We apologize for any inconvenience caused during your time on the boat Princess. If there is anything else you would like to share or if there are any further concerns, please do not hesitate to reach out to us. We appreciate your time and hope to have the opportunity to provide you with a better experience in the future.

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