The trip was disappointing because…
Sally
The trip was disappointing because there were so many bikers who did not know how to use their electric bikes and those of us who were experienced bikers (using traditional bikes)were often hurt and knocked over by the “bikers” who were new bikers. Having only one guide didn’t help either. Maybe that could have been better dividing the group into experienced bikers and the ones that weren’t. Also my husband and I were put in a room under the kitchen and that was a lot of noise early morning and late at night. We could hear them walking around and banging pans etc. the food wasn’t that great either. I felt like they could have provided a better choice in lunches: every day it was basically ham and cheeses with barely any vegetables to put on your sandwiches. Fruit was provided but no chips or anything else. Breakfast was ham and cheese also with some eggs and fruit and yogurt.
Hi Sally Thank you for sharing your feedback about your recent trip. We apologize for the disappointing aspects of your experience. Safety is important to us, and we understand your frustration with inexperienced bikers causing accidents. We will consider dividing the group based on biking experience in the future. We also apologize for the noise in your room and will address this issue. We appreciate your feedback on the food options and will work on providing a more diverse and satisfying menu. We value your input and hope to have the opportunity to provide you with an improved experience in the future. Warm regards, Romy
Share your Boat Bike Tours experience
By writing a Trustpilot review to inspire others