Pre-departure update

check list health, face masks and more

Update: 21 August, 2020

A safe and pleasant tour

It may still feel a bit unusual and probably also exciting to go on a trip soon, but luckily it is possible again! After the outbreak of the Covid-19 Coronavirus and the lockdown period, it is great that we can now enjoy traveling again. Careful though and with the necessary extra security measures, because not everything is back to normal yet. We have implemented extensive hygiene measures on board to make your stay safe and enjoyable. If your trip is imminent, the following information is important to you.

Health status questionnaire

Here you can find a checklist health status prescribed by the government regarding your current health condition that you must complete before check-in on board.
Can you please print this questionnaire (one copy for each guest) and make sure that all people in your travel group complete it no more than 12 hours before arriving on board? We are asking all crew and guests to fill in this compulsory form so that, if there is a health issue, we can handle and track it in a responsible way. A crew member will collect it from you when you check in. It will be kept safe and then destroyed 14 days after your tour ends.

Special measures Belgium

Anyone entering Belgium from abroad and wishing to stay there for more than 48 hours must complete a so-called “Passenger Locator Form” within 48 hours prior to entry. This can be done online on the website of the Belgian health authorities: https://travel.info-coronavirus.be/public-health-passenger-locator-form. If you are unable to complete the form online before departure, you can do so when checking in on board.
For the entire province of Antwerp – due to the current risk of contamination – the official governmental recommendation currently applies (until the end of August, probably until mid-September) not to visit the entire area. However, transit is permitted and without risk. For this reason, the ships of Boat Bike Tours avoid the city and the entire province of Antwerp since the end of July on their journeys between Amsterdam and Bruges: the area between Bergen op Zoom (NL) and Dendermonde (B) is traversed non-stop. Our guests will be or have been informed about this.

Face masks

Face masks are required on ferries in the Netherlands and Belgium (which we use during bicycle tours) and in public transport. Some sights require or encourage the wearing of a mask. Masks are also mandatory in the busy city centers of Amsterdam and Rotterdam.
In Belgium and France, face masks are mandatory in airports, all publicly accessible buildings such as shops and shopping centers and inside cafes, restaurants, etc. You must also wear a mask in the center of Paris. In Belgium and France, in restaurants etc., you wear a mask when entering the premises and going to the toilet. As soon as you sit at the table, you are of course free to take off the cap.
It is not mandatory to wear mouth masks on board, as long as you observe the minimum distance of 1.5 meters (1 meter in France) from other people outside your household. However, you are free to wear a face mask at any time and in any situation where you find it necessary or pleasant.
We recommend that you bring your own face masks, as these are not available on board.

Getting to the ship

If you’re coming to the Netherlands, Belgium or France by plane or international train, and continue to the ship by local public transport (bus, tram, metro) please be aware of the fact that you must use a face mask. Also keep in mind that you can almost always only pay with debit or credit card (no cash) and have to buy your ticket in advance (at the station or at a ticket machine) If you take a taxi to travel from the airport or train station to the ship’s docking location, please be aware that a limited number of guests can travel in a taxi and the driver may ask you to wear a mouth covering during the ride.

Check in

When you arrive at your ship, please follow instructions from the crew at check-in: always keep a safe distance of 1.5 meters (6 feet) from others. Unfortunately, the crew cannot assist with carrying your luggage as they would normally do, because corona measures prevent such direct contact. We’re sorry that we can’t offer this service and we hope you understand.

And then, it’s time to enjoy. Really!

We’re confident that – despite and thanks to these additional measures – once we can personally welcome you into our world, we can share a great and special travel experience together.
We will really be doing our best to make you feel comfortable and at home.

Corona Protocol

All extra measures around Corona to ensure a safe and pleasant stay can be read back in the Corona protocol

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