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Pre-departure update

check list health, face masks and more

Update: 21 July, 2020

It’s been a tough time for everyone because of the coronavirus, but fortunately the situation has improved now. It’s a relief to be able to travel again, while at the same time we must remember to take care by cooperating and looking out for each other.

You might have heard that Boat Bike Tours introduced extra measures on all tours to ensure a safe and pleasant stay. We are calling them our “Corona Protocol for cycling cruises” because they comply with new health and safety requirements from the Dutch government. The main aspects are extra attention to hygiene and facilitating 1.5mt distancing. You can read more about it on this page. As part of the protocol we have some requests for you, and it’s important that you read and understand them before your trip:

Health status questionnaire

Here you can find a checklist health status prescribed by the government regarding your current health condition.
Can you please print this questionnaire (one copy for each guest) and make sure that all people in your travel group complete it no more than 12 hours before arriving on board? We are asking all crew and guests to fill in this compulsory form so that, if there is a health issue, we can handle and track it in a responsible way. A crew member will collect it from you when you check in. It will be kept safe and then destroyed 14 days after your tour ends.

Face masks

Face masks are required on ferries in the Netherlands and Belgium (which we use during bicycle tours) and in public transport. Some sights require or encourage the wearing of a mask. In Belgium and France, face masks in airports, all publicly accessible buildings such as shops and shopping centers and inside in cafes, restaurants, etc. are mandatory. Wearing masks is not mandatory once you are on board. You should always keep the distance of 1.5 meters (1 meter in France) from other people outside your household. However, you are free to wear a face mask at any time and in any situation where you find it necessary or pleasant.
We recommend that you bring your own face masks, as these are not available on board.
In France, in restaurants, you wear a face mask when entering the premises and going to the toilet. Once you are at the table, you are of course free to take off the mask.

Getting to the ship

If you’re coming to the Netherlands or Belgium by plane or international train, and continue to the ship by local public transport (bus, tram, metro) please be aware of the fact that you must use a face mask. Also keep in mind that you can almost always only pay with debit or credit card (no cash) and have to buy your ticket in advance (at the station or at a ticket machine) If you take a taxi to travel from the airport or train station to the ship’s docking location, please be aware that a limited number of guests can travel in a taxi and the driver may ask you to wear a mouth covering during the ride.

Check in

When you arrive at your ship, please follow instructions from the crew at check-in: always keep a safe distance of 1.5 meters (6 feet) from others. Unfortunately, the crew cannot assist with carrying your luggage as they would normally do, because corona measures prevent such direct contact. We’re sorry that we can’t offer this service and we hope you understand.

And then, it’s time to enjoy. Really!

We understand that these requests might make you feel strange or uncomfortable. It’s certainly not what we’re used to! But we’re confident that once we can personally welcome you into our world, we can share a great and special travel experience together.
We will really be doing our best to make you feel comfortable and at home.

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